Frequently Asked Questions (FAQ)


How can I sign up?

Please call to review your requirements and determine the rate which is based on the delivery location. We will confirm your enrollment and get your credit/debit card information. Your card will be charged when your laundry is delivered.


Is there a pick-up and delivery charge?

No. It’s FREE!! REALLY!!


Can I pay by check?

Unfortunately we only accept credit/debit cards.


How often can I get pick-up and delivery?

Weekly, unless you require a special pickup. Call for pricing.


Is there a minimum charge?

Yes, the minimum charge is based on location  which includes FREE pickup and  delivery. Anything over 15 pounds is billed at your current plan plus any specialty items/detergents you requested.


What happens if I’m not home?

No problem. Just leave the laundry somewhere we can access it and then log into your account and edit your Pickup/Delivery Instructions. Many customers have us leave their laundry at their back door or in a foyer


Is there a contract or long term commitment?

NO CONTRACT!


What is the turnaround time?

The turnaround time is based on location, holidays and weekends excluded.